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  • Lost Tablet

    Is there any way for an inmate to track their tablet if it has been lost? 1

  • #2
    Hi,

    Don't know if your talking about lost in the mail or lost in the prison, but here is the phone number to JPays 24 Hour Customer Support

    (800) 574-JPAY (5729)

    Just in case it was lost in the facility, I've read that the Tablets are "assigned" to the individual they were purchased for and another inmate won't be able to use it.



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    • #3
      Originally posted by bugabear2019 View Post
      Is there any way for an inmate to track their tablet if it has been lost? 1
      I have been informed that, If they are still in prison. They report it lost and the system can tell when and where it connects again. And after a certain time the tablet will brick (not work at all) until its resynced to the system or kiosk.

      Outside of prison, it's unlocked and they need to install android software to allow him to track it when it connects to the internet.

      hope this helps



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