TDCJ Registration for PhonesUpdate: 11/13/2012 Cell Phones are now allowed details on bottom of page
TDCJ Ombudsman Bulletin To Offender
(Please disseminate to your respective
Register to Receive Offender Phone Calls
Two ways to sign up:
By Website: Texas Offender Telephone Friends and Family Enrollment
By Phone: (866) 806 ?€” 7804
?€? Must be on offender?€™s visitation
list and owner of the phone
?€? Provide owner?€™s driver?€™s license
or state ID #
?€? Name on ID must match name on
offenders?€™ visitation list
?€? Provide offender?€™s TDCJ ID
?€? Landlines only - CELL PHONES
ARE NOT ALLOWED
Additional information is on
Cell Phone Registration
Cell phone registrations are now being accepted! ENROLLMENT CENTER WILL BE ACCEPTING CALLS ON SATURDAY, NOVEMBER 10 FROM 8 AM ? 3 PM (CENTRAL)
Rules for cell phone registrations Only cell phones with ?post-paid? billing arrangements will be allowed. Pre-paid phones will not be approved.
Pre-paid cell phones (Pay-As-You-Go) are phones for which credit is purchased in advance. Providers include TracFone, Boost Mobile, Verizon Prepaid, and T-Mobile Prepaid. Post-paid cell phones are phones where the user chooses a calling plan and enters into regular billing arrangement with the provider. Examples include AT&T, Verizon, Sprint, and T-Mobile.
Pre-paid phones are not allowed due to TDCJ security policies.
All cell phone registrations must be processed by calling the enrollment center at 1.866.806.7804, option 1, 0 from the cell phone you are registering.
If you are registering more than 1 cell phone, you have to call from each cell phone number that you want to register.
All cell phone registrations must be processed by calling the Enrollment Center at 1.866.806.7804, option 1, 0. The representative will call your cell phone provider with you on the line to verify ownership of the account and confirm that the cell phone is not pre-paid.
You cannot port your landline phone to a cell phone without calling the Enrollment Center to register the number as a cell phone. All numbers ported from a landline to a cell phone will be blocked until you call to re-register it as a cell phone.
You may keep your landline phone registered AND register your cell phone.
Due to the extra call volume of so many customers registering their cell phones, the hold times are much longer than usual. Please be patient as we try to help every customer.